Negotiation & Conflict Resolution

Course Description

Conflict is a fact of organizational and community life. Most never learn how to work productively with tensions stemming from differences in perspectives, values, and life experiences. In this practical, applied course, we will explore the continuum of conflict resolution from prevention to intervention, learning about techniques such as negotiation and mediation which can be used to navigate existing conflicts. We will examine conflicts existing at interpersonal, group, organizational, and community levels. Students will increase self-awareness about habitual conflict behaviors; learn how to interpret conflicts through lenses of cultural and power; learn practical methods and techniques that can be used in school, at work, and at home; and develop skills through discussion, experimentation, and reflection. 

Basic Enrollment Requirements: 

Academic Year (Fall/Spring): Unofficial Transcript – Bachelor’s Degree + 3.0 GPA.

Summer: None.

Refund Policy: The refund policy for Courses at Tufts offerings is dependent on the course length. Please refer to the section details to confirm any exceptions to the standard refund policy. The refund policies are viewable here: https://universitycollege.tufts.edu/policies#Refunds 

Remission Eligible: Yes; first day of term; all university policies apply.