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Course Description

A management-oriented, case study-based course on how companies design, manage, and measure operations around the globe today. The core topics will be: the exercise of competitive advantage through operational capability; business process design; supply chain management; lean operations; disruptive operations innovations; operations networks and connectivity; talent management; the managerial metrics revolution; etc. Readings and cases will focus on both the operations themselves and the management issues surrounding them. One-half credit.

Basic Enrollment Requirements: Unofficial Transcript - Bachelor's + 3.0 GPA. 

Refund Policy:?The refund policy for Courses at Tufts offerings is dependent on the course length. Please refer to the section details to confirm any exceptions to the standard refund policy. The refund policies are viewable here:?https://universitycollege.tufts.edu/policies#Refunds  

Remission Eligible: Yes; first day of term; all university policies apply. 

Affiliated With:

  • Fletcher School of Law and Diplomacy